QYRONY Terms of Service
Version: 1.0.2 Last updated: 31 August 2026 Effective from: 31 March 2025
Please read these Terms carefully before using QYRONY. By creating an account, listing a product, hosting a channel, bidding in an auction, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
1. Definitions
- “Platform” — the QYRONY Hub website, mobile and desktop applications, APIs, and related services operated under the Qyrony brand.
- “Buyer” — any User who purchases an eligible digital product through the Platform or contacts a Vendor about a local physical Listing.
- “Vendor” — any User who lists, offers, or sells products, runs auctions, or provides services through the Platform. A Vendor is an independent third party; the Platform is not a party to the underlying sale.
- “Channel” — a Vendor- or User-curated feed, page, or community that aggregates listings, content, and interactions.
- “Wallet” — the user interface for separate financial ledgers, including non-withdrawable buyer funding and withdrawable seller earnings. A top-up is never seller income.
- “Listing” — a digital product or a physical item offered only for local coordination, together with any eligible auction or service offer posted by a Vendor.
- “Content” — any text, image, video, audio, review, message, or other material submitted by a User.
- “User” — any natural or legal person who accesses the Platform, including Buyers, Vendors, and casual visitors.
- “Personal Data” — has the meaning given in the Privacy Policy and Article 4(1) GDPR.
Capitalised terms not defined here have the meaning given in the Privacy Policy.
2. Eligibility and account registration
2.1. You must be at least 18 years old (or the age of digital consent in your country, whichever is higher) to buy, sell, bid in an auction, or hold a paid Wallet. You must confirm that you are at least 18 years old during registration.
2.2. To list items, run auctions, host paid channels, or withdraw settled seller earnings you must complete the verification required for your country and activity. This may include a valid legal name, address, date of birth, phone number and, where required, government-issued ID, tax information, beneficial-owner information, and payout-account details. Verification and payout details are collected through our payment provider’s hosted flow where available.
2.3. You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate accounts with stale or unverifiable information.
2.4. You are responsible for safeguarding your credentials, devices, and any API keys we issue to you. All activity under your account is deemed to be yours.
2.5. One account per person. We may merge, suspend, or close duplicate, bot, or unauthorised-reseller accounts.
3. The Platform’s role
3.1. QYRONY is a multi-vendor digital marketplace and local-coordination intermediary. We provide technology that connects independent Vendors with Buyers. We are not the seller of record for Vendor Listings, the employer of Vendors, the carrier, the insurer, or the manufacturer of goods.
3.2. The contract for an eligible digital sale is formed directly between the Buyer and the Vendor. Platform payments are processed by third-party payment providers under their applicable terms. Physical Listings are for local coordination only: QYRONY does not collect payment, arrange shipping, or hold escrow for them. We do not own a Listing and do not warrant its quality, safety, title, or legality beyond what is expressly stated in these Terms.
3.3. We may mediate disputes and issue refunds for eligible digital transactions paid through the Platform. For local physical Listings, we can provide safety reporting and account moderation, but cannot refund or arbitrate money exchanged outside QYRONY.
4. Listings, products, and auctions
4.1. Listing accuracy. Vendors are solely responsible for the accuracy, completeness, and lawfulness of every Listing, including title, description, images, price, licence, condition, general meetup area, taxes, and any legally required declarations. Exact home addresses must not be placed in a public Listing.
4.2. Prohibited items. Vendors must not list, and we may remove without notice, items that are: (a) illegal in the Vendor’s or Buyer’s jurisdiction; (b) counterfeit, stolen, or violating a third party’s IP rights; (c) hazardous, recalled, or unsafe; (d) weapons, explosives, controlled substances, or certain animal and wildlife products; (e) services that are deceptive, exploitative, or unlicensed where a licence is required; (f) items whose sole purpose is to facilitate harassment, surveillance without consent, or wrongdoing. A full list is maintained in the Acceptable Use Policy, which forms part of these Terms.
4.3. Pricing and taxes. Vendors must set prices in good faith. Taxes are displayed, collected, or remitted only where required and supported by the active checkout configuration. Vendors remain responsible for obtaining professional advice and meeting the tax obligations that apply to their activity.
4.4. Auctions. Auction Listings are time-bound and bids must be genuine. For eligible digital Listings, a winning bid may become a paid order under the checkout terms shown before confirmation. For local physical Listings, a bid is only an expression of interest; any inspection and exchange take place independently and no Platform payment or shipping is created. We may cancel erroneous, manipulated, or fraudulent bids.
4.5. Reserve prices must be disclosed in the Listing. Sniping extensions (a soft-close of the last 30–60 seconds when a bid is received) may apply to protect fairness.
4.6. Digital products and licences. For downloadable, streamable, or otherwise digitally delivered products, the Buyer acknowledges that any right of withdrawal may be lost once delivery has begun, in accordance with Article 16(m) of the EU Consumer Rights Directive 2011/83/EU (as amended).
5. Channels, content, and community features
5.1. Channels are User- or Vendor-curated spaces. The channel host is the editor and joint controller of the content they publish within that channel (see Privacy Policy §6 for the controller–processor allocation).
5.2. You retain all rights you already hold in your Content. You grant QYRONY a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, reproduce, modify for technical reasons (resizing, transcoding, format conversion), publish, and display your Content solely for the purpose of operating, developing, and promoting the Platform and your Listings.
5.3. You confirm that you own or have the necessary rights to all Content you upload and that it does not infringe any third-party right or breach any law.
5.4. We may remove, restrict, or label Content (including with automated means) where we have reasonable grounds to believe it breaches these Terms, the Acceptable Use Policy, or applicable law, in line with the EU Digital Services Act where it applies.
5.5. Reviews and ratings must reflect genuine experiences. We prohibit paid, fake, or self-dealing reviews and may remove them, adjust the rating algorithm, and sanction the account.
6. Digital orders and local physical coordination
6.1. When a Buyer completes an eligible digital order, the Platform records the order and provides the available confirmation and status notices.
6.2. Digital delivery begins only after the required payment, escrow, fraud, and file-safety checks. Access remains subject to the Listing’s licence terms and any lawful refund or dispute hold.
6.3. Physical Listings are local-coordination offers only. QYRONY does not accept a deposit or payment, create a shipping label, appoint a carrier, or hold physical-item escrow. Users must keep payment outside the Platform and use private chat to arrange a safe inspection in a suitable public location.
6.4. Consumer rights for digital content. Depending on the Buyer’s country, a statutory withdrawal right may apply and may be lost once digital delivery begins after the legally required request and acknowledgement. Nothing in these Terms removes a mandatory consumer right. Users should contact support if the available order controls do not resolve a request.
6.5. Any local physical inspection, payment, handover, receipt, or later return is arranged directly between the users. QYRONY is not a carrier, payment agent, or delivery party for that exchange.
7. Payments, fees, Wallet, and refunds
7.1. Currency and methods. We support the currencies and payment methods displayed at checkout for eligible digital transactions. The active payment provider determines availability and may require additional authentication.
7.2. Platform fees. QYRONY charges any Buyer service fee and Vendor commission shown in the current Fee Schedule. Vendor commission uses administrator-managed seller-volume tiers and is recorded on each order at checkout; later schedule changes apply only to future orders. Payment-processing fees may be shown separately and passed through where permitted.
7.3. Separate Wallet ledgers. Buyer top-ups are non-withdrawable funding for eligible Platform purchases. Unused top-up value may be returned only to its original payment method when the refund controls and provider permit it. Seller earnings are recorded separately and become bank-withdrawable only after settlement, escrow and risk checks, verification, minimum thresholds, and payment-provider requirements. Neither ledger earns interest.
7.4. Refunds. Eligible digital refunds and unused top-up refunds are processed according to the applicable order, escrow, and payment-provider state. A physical local exchange does not move through QYRONY, so QYRONY cannot reverse or refund that external payment.
7.5. Chargebacks. If a Buyer initiates a chargeback while an order is open or in dispute resolution, we may suspend the Vendor’s payout for the disputed amount and the related Wallet balance.
7.6. Tax. QYRONY calculates, collects, or remits a tax only where legally required and technically enabled for the applicable transaction. Vendors remain responsible for their own registration, reporting, and tax compliance except to the extent applicable law assigns an obligation to QYRONY.
8. Prohibited conduct
You must not:
(a) circumvent, probe, or attempt to break any security, rate-limit, or authentication mechanism; (b) use bots, scrapers, or non-public APIs without written permission; (c) manipulate auctions, ratings, or search rankings; (d) launder money, finance terrorism, or process payments for unlawful activity; (e) upload malware, phishing pages, or tracking pixels that violate applicable privacy law; (f) impersonate any person or entity, including QYRONY staff; (g) harass, threaten, or discriminate against other Users; (h) use the Platform to send unsolicited marketing (we provide opt-in tools — use them); (i) export or re-export Platform data in breach of sanctions or export-control law.
9. Intellectual property
9.1. The Platform, including its source code, design, trade marks (“QYRONY”, logos, mascots), and underlying algorithms, is owned by QYRONY or its licensors and is protected by copyright, trade-mark, and database-rights law.
9.2. We respect IP rights. If you believe a Listing infringes your copyright or trade mark, follow our Notice-and-Takedown Procedure at /legal/dmca. Counter-notices are accepted and forwarded in accordance with the US DMCA 17 U.S.C. §512 and equivalent EU/UK procedures.
9.3. Trade-mark and brand-name use is governed by the QYRONY Brand Guidelines; do not use our marks except as expressly permitted.
10. Disclaimers
10.1. To the maximum extent permitted by law, the Platform is provided “as is” and “as available”. We disclaim all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement, except where non-disclaimable under the law of your country.
10.2. We do not warrant that the Platform will be uninterrupted, error-free, or secure, nor that Listings, Content, or Vendors are accurate, reliable, or lawful.
10.3. We do not endorse and are not responsible for any third-party websites linked from the Platform.
11. Limitation of liability
11.1. Nothing in these Terms excludes or limits liability that cannot be excluded by law, including (a) death or personal injury caused by negligence, (b) fraud or fraudulent misrepresentation, (c) wilful misconduct, or (d) statutory consumer rights.
11.2. Subject to clause 11.1, our aggregate liability to you for any 12-month period is capped at the greater of (a) the fees you paid us in that period and (b) EUR 100 (or the local-currency equivalent).
11.3. We are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption, even if advised of the possibility.
11.4. As a multi-vendor marketplace, we are not liable for the conduct of Vendors or Buyers, except to the extent we have caused or contributed to the loss.
12. Indemnification
You will indemnify and hold QYRONY, its affiliates, and their officers, directors, and employees harmless from any third-party claim arising out of (a) your Content, (b) your Listings, (c) your use of the Platform in breach of these Terms, or (d) your violation of any law, in each case to the extent permitted by the law of your residence.
13. Termination
13.1. You may close your account at any time from settings or by contacting support.
13.2. We may suspend or terminate your account, Listings, or Wallet access at any time if we reasonably believe you have breached these Terms, the Acceptable Use Policy, the law, or pose a risk to other Users, with notice where practicable.
13.3. On termination: (a) outstanding orders must be completed or cancelled according to the dispute resolution rules; (b) Vendor earnings not yet paid are paid out after the standard holdback period and after deduction of amounts owed to us; (c) licences granted to us over your Content end when the Content is deleted, subject to the ordinary backup and legal-retention periods.
13.4. Clauses that by their nature should survive termination (including 5.2, 9, 10, 11, 12, 14, 16) survive.
14. Complaints, disputes, and dispute resolution
14.1. Internal complaint handling. You can file a complaint via /support or by emailing contact@qyrony.com. We acknowledge within 3 business days and aim to resolve within 30 days.
14.2. Buyer–Vendor disputes. Disputes about eligible digital orders or Vendor conduct should first be submitted to our resolution centre. QYRONY may pause or release Platform-held digital funds according to the recorded escrow state, risk checks, and applicable law. For local physical exchanges, support can review safety or conduct reports but cannot reverse money exchanged outside the Platform.
14.3. Out-of-court body. Consumers resident in the EEA may bring unresolved disputes to a certified alternative-dispute-resolution body; we will cooperate in good faith.
14.4. Mandatory rights. Nothing in these Terms removes any consumer-protection right, remedy, or forum that applicable law does not allow you to waive.
15. Changes to these Terms
We may modify these Terms for legitimate reasons, including legal, regulatory, security, or product reasons. We will notify you at least 30 days in advance by email and an in-product banner. If you do not agree, you may close your account before the effective date; continued use after the effective date constitutes acceptance.
16. Miscellaneous
16.1. Severability. If any clause is held unenforceable, the rest remain in force.
16.2. No waiver. Failure to enforce a right is not a waiver of that right.
16.3. Assignment. You may not assign your rights without our written consent. We may assign to a successor in business.
16.4. Force majeure. Neither party is liable for events beyond reasonable control (including war, natural disaster, internet outage, sanctions, or pandemic).
16.5. Entire agreement. These Terms, the Privacy Policy, the Acceptable Use Policy, and any product-specific terms posted on a Listing or feature page constitute the entire agreement between you and us in respect of the Platform.
16.6. Language. The English version of these Terms is the authoritative version. Translations are for convenience only.
17. Contact
Qyrony LLC (trading as Qyrony)
A limited liability company registered in Wyoming, United States.
Wyoming Entity ID: 2025-001646695 Register: Wyoming Secretary of State
312 W 2nd St, Unit #A794 Casper, WY 82601 United States
Website: qyrony.com
Customer, legal, and support contact: contact@qyrony.com
Telephone: +1 (303) 591-7075
Privacy contact: see Privacy Policy §1.3
End of Terms of Service.