Buyer protection

Every order is protected, from payment to delivery.

Your payment is held safely until your order arrives as described. Every file is checked before it can be sold, every download belongs to your order alone, and opening a dispute pauses the money until it is resolved.

Read trust and safety
A new product being checked before it goes on sale

Checked before it goes on sale

We confirm every file is genuinely what the seller says it is, and refuse anything unsafe, before buyers can see the listing.

Delivered only to you

Your download belongs to your order. Links expire, and we check the order is yours each time one is opened.

Paused if something goes wrong

Opening a dispute holds the payment in place. Nothing moves until our team records either a release to the seller or a full refund.

What is always true

  • Only people who actually bought the item can leave a review.
  • A verified seller has completed full identity checks.
  • A dispute pauses the payment without erasing the history.
  • Items collected in person are paid for directly, and are not covered by payment protection.